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June 26, 2008
Shockwave (for Director) Plug-in
In recent months Adobe has updated the Shockwave plugin to version 11. This is to enabled MacIntels to run Gizmos without having to use Rosetta mode (a good thing!).
Recently the plugin has stopped functioning on older Macs (PowerPC Macintosh), and we have reported this issue to Adobe and they are aware of it.
If you are on a Mac and Gizmos will not properly load, please drop a line to customer support (support@explorelearning.com) and let us know. We have put together some documentation that will help people with older Macs get version 10 of the plugin running on your computer so you can enjoy the Gizmos.
We apologize for any inconvenience this may cause in the near future. We are hoping that Adobe will get the plugin fixed in the next few weeks.
Note: For MacIntels version 11 of the plugin is working without any known problems. We are also working on updating our help page related to plugin issues.
Update: Adobe updated the plugin this morning (June 27, 2008) so Shockwave 11 works properly on PowerPC Macs.
Posted by Raman at 09:23 AM in Help (User Support) | Permalink
