March 20, 2008
Good Friday - Office Closed March 21st
ExploreLearning's offices will be closed Friday March 21st in observance of Good Friday.
We will respond to customer service and technical support calls on Monday, March 24th.
We sincerely appreciate your business and apologize for any inconvenience during this time.
Have a great weekend.
Posted by ExploreLearning at 04:38 PM | Permalink
March 17, 2008
More Kudos for the EL Customer Support Team
Yesterday, a subscribing teacher in Maryland emailed our Customer Support Team about a problem he had encountered while trying to log into our website. Our able Customer Service Supervisor, Carmen Edwards, quickly picked up his email and began to troubleshoot the issue. She gave him two easy-to-follow suggestions for resolving the problem. We got this complimentary response from him afterwards:
"Thank you for your quick response. I will try your suggestions. This is the second time I have utilized your customer service and I think it is excellent. It's as good as any company I have dealt with on a school level or as a private citizen."
Jeff Wagner, Anne Arundel County MD Public Schools
Thank you Jeff for the kind words!
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