Class Code Letter and Number Confusion

Previously, we indicated that we had made changes in our Class Code font to try and eliminate problems several users were having in trying to discern differences between an "l" (lower-case "el") and an "I" (upper-case "eye") and a "1" (numeral one) as well as difficulties with "O" ("oh") "0" (the numeral zero).

In many cases, however, the problem persisted even after the font face change.

We have now removed all instances of 1,l,I,O, and 0 from all newly created ExploreLearning subscriptions. This should eliminate the problem for those users.

Unfortunately, due to database limitations, we cannot go back and change the Class Codes of ExploreLearning classes that were created prior to the change. Please accept our apologies for this.